People approaching a plan reassessment
A well-written Letter of Recommendation is one of the most effective tools available to support a plan reassessment. If yours is coming up, now’s the time to talk.
Services
Letters of Recommendation & Section 48 (S48) Reports
Formal clinical reports that make the case for the NDIS funding your family member needs – across every support category, not just behaviour support.
What is a Letter of Recommendation?
An NDIS Letter of Recommendation, also called a Section 48 (S48) report or letter of support, is a formal clinical document submitted to the NDIS that sets out in evidence why a participant needs particular supports, and recommends the funding to cover them.
If your family member’s current plan doesn’t reflect what they actually need, it’s how that case gets made properly: not a complaint, but a clear, professional, evidence-based account of what’s needed and why.
Most providers write one only for their own service – a behaviour support provider recommends behaviour support funding, and stops there. We don’t.
Because we look across the participant’s whole NDIS plan, our letters can recommend funding across every category we can see is needed, such as core supports, capacity building, assistive technology, home modifications, and more.
We don’t just advocate for our own funding. We advocate for the participant.
Who this is for
If your family member’s NDIS funding isn’t reflecting their true needs, a Letter of Recommendation or S48 report can change that. Here’s who it’s designed for.
People whose current funding is insufficient
If the current plan doesn’t adequately cover what’s needed, a Letter of Recommendation provides the clinical evidence to make the case at reassessment.
People with unmet needs not currently funded
Where there are real needs the plan has never covered, we identify them, document them, and back them with formal clinical recommendations.
Support coordinators seeking funding advocacy for their clients
We work with support coordinators to provide Letters of Recommendation that reinforce the case across the participant’s whole plan – giving you a strong, evidence-based document to take into reassessment.
People with complex or high-support needs
Where needs are high and the stakes are higher, the right clinical documentation helps everyone understand the full scope of what adequate funding looks like.
Nqobizitha NWe had the best services from Target Behaviour Support. They were reachable when we needed them and they gave us clear working behaviour strategies on how our team could be efficient. Their reports were timeous and above all they have been consistent.
How our Section 48 reports are written
A thorough clinical review that makes the strongest possible case.
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We talk through the situation
We start by understanding what’s not working, where the funding is falling short, and what your family member actually needs. This is also where we confirm a Letter of Recommendation is the right document for your circumstances.
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We review the clinical picture
Where we already know the participant, we draw on that history. Where we don’t, we conduct the clinical work needed to understand their needs properly, so the letter rests on real evidence, not assertion.
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We write the recommendation
We document the needs clearly and recommend funding across every category the evidence supports, not just behaviour support. The letter is written to be understood and acted on by the NDIS, not buried in clinical jargon.
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You use it where it counts
You and your support coordinator take the letter into the plan reassessment as formal clinical evidence. We can provide supporting information on request if it’s needed to back the case.
Not sure a Letter of Recommendation is the right document for you? Tell us what’s happening and we’ll point you to the right next step – whether that’s a letter, a full plan, or something else.
Related support services
Provider Progress Reports
Clear, easy-to-follow reports that show how things are tracking and make NDIS plan reassessments far less daunting. Each one is clinically sound and includes funding recommendations across every part of the NDIS plan, not just behaviour support.
Comprehensive Behaviour Support Plan
A thorough plan shaped entirely around the individual, bringing together everyday strategies to prevent behaviours, ways to respond safely, and new skills to build over time. Where it's ever needed, any carefully governed restrictive practice is fully documented, with a clear plan to reduce it.
Trusted by families and professionals
The right Letter of Recommendation can change a participant's life. Here's what families and coordinators say about working with us.
We have had the pleasure of working with Faith across several shared clients, and her professionalism, clinical insight, and consistency have been outstanding.
She communicates clearly, works collaboratively with support teams, and always keeps the participant’s needs at the centre of her practice.
I have had consistently excellent experiences with Target. They always go above and beyond for their participants and bring a genuine, person centred approach to every single situation.
They collaborate so professionally. Communication is clear, timely, and focused on achieving the best outcomes - every time.
From the very start, the support has been outstanding, and our whole family is genuinely happy with how things are going. We really appreciate the dedication and the clear communication, and the difference it's made in such a short time has been remarkable. It's reassuring to finally feel this well looked after.
We've achieved more in just a few months than we managed with our previous providers in years. The commitment and care really stand out, and it's been wonderful to watch the progress and the trust that's been built with our family. They genuinely go above and beyond, and we're so grateful for it.
Frequently asked questions
A Letter of Recommendation is one of the most powerful documents your family member can have at plan reassessment. Here are the questions we hear most often about how ours work.
What is a Letter of Recommendation?
A Letter of Recommendation, also known as a Section 48 (S48) report, is a formal clinical document submitted to the NDIS to support a participant’s case for funding at a plan reassessment. It provides independent clinical evidence recommending new or increased funding.
What is a Section 48 report?
“Section 48” refers to the part of the NDIS Act that lets a participant’s plan be reassessed. A Section 48 report – used interchangeably with “Letter of Recommendation” – is the clinical evidence you submit to support that reassessment, setting out the participant’s needs and the funding they require. It’s distinct from a plan variation (a minor change under a different part of the Act); a reassessment is for when needs have changed enough to justify a new plan.
What is the difference between a Letter of Recommendation and a progress report?
A progress report documents a participant’s outcomes against their current Behaviour Support Plan. A Letter of Recommendation is specifically focused on making the clinical case for funding changes at plan reassessment. Both can be submitted together, and we often provide both.
Can you recommend funding in categories beyond behaviour support?
Yes, and this is one of the things that sets us apart. Because we look across the participant’s whole plan, our Letters of Recommendation can recommend funding across many support categories, including core supports, capacity building, assistive technology, home modifications, specialist disability accommodation, and more.
How is a Letter of Recommendation funded?
he clinical time involved is usually funded under your NDIS plan, often through the Capacity Building – Improved Relationships category. Speak with your support coordinator or plan manager to confirm what’s available in the current plan.
When should I request a Letter of Recommendation?
Ideally, three to six months before a plan reassessment, to allow enough time for the clinical review and report preparation. If you’re unsure of your family member’s reassessment timeline, your support coordinator or the NDIS can advise.
What's the difference between a Letter of Recommendation and NDIS plan support?
A Letter of Recommendation is a single clinical document for a specific reassessment. If your goal is bigger – reviewing and increasing funding across your whole NDIS plan – that’s a broader piece of work. We can help with either; talk to us and we’ll point you to the right one.
