Services

Positive Behaviour Support

Real change is possible even when things feel stuck. Evidence-based, person-centred behaviour support from Perth's NDIS-registered PBS specialists, for all ages, all conditions, and every level of complexity.

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All Ages

All Complexity

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A Target Behaviour Services practitioner sits with a mother and her teenage son in their living room holding a clipboard during an in-home behaviour support session.

What is Positive Behaviour Support?

When someone you care for is struggling with behaviours that are hard to manage, or that put them or others at risk, it can feel overwhelming and isolating. Positive behaviour support is a way forward. Here’s what it is, and how it helps.

Positive behaviour support (PBS) is an evidence-based approach that improves a person’s quality of life by understanding why a behaviour is happening and addressing the need behind it, rather than trying to suppress or control the behaviour itself. It’s a long-term, collaborative process built around the individual, not a quick fix, and it’s the framework required under the NDIS.

It rests on a few core ideas:

  • Behaviour serves a function. Every behaviour is doing a job, like communicating, escaping something difficult, or meeting a sensory need. PBS identifies that function and teaches a safer way to meet it.
  • It’s built around the person. Strategies are shaped around the individual’s goals, strengths, and circumstances, never a standard template.
  • It uses the least restrictive approach. PBS relies on the least intrusive strategies that produce meaningful change, and works to reduce restrictive practices wherever possible.

Done properly, positive behaviour support doesn’t just change behaviour. It changes lives.

Read our full guide: What Is Positive Behaviour Support?
Two Target Behaviour Services practitioners working with young students at a classroom table.

Who we support

Whatever the situation, we start in the same place: understanding the person. Positive behaviour support isn’t only for children – we support people of all ages, from young children through to older adults, and the right support looks different for each.

We work across:

  • Every age and stage, including early childhood, school years, adulthood, and aged care.
  • A wide range of conditions, from autism, intellectual disability, psychosocial disability and mental health, acquired brain injury, dementia, and anyone whose primary need is support with behaviours of concern, whatever their diagnosis.
  • Every level of complexity, from everyday behaviour support through to high-complexity, high-risk presentations that many providers won’t take on.
  • Every setting, such as homes, schools, the community, workplaces, day programs, and accommodation services.

If you’ve been told a situation is “too complex,” or you’ve struggled to find a provider who’ll take it on, that’s exactly the kind of work we’re here for.

Whatever the situation, our focus is the same: understanding the person, and supporting them to live the life they want.

Who we support

Our PBS services

Every PBS engagement at Target Behaviour Services is tailored to the individual, but most follow a clear pathway, from first assessment through to long-term support. Here's how it fits together.

A father, mother and teenage daughter sit on a couch listening attentively while a Target Behaviour Services practitioner speaks with them.

Interim Behaviour Support Plan

Fast, practical strategies put in place within days of referral so support starts straight away, while the full assessment is still underway. The first step when a situation can't wait.

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A Target Behaviour Services practitioner meets with a young participant across a wooden desk during a functional behaviour assessment.

Functional Behaviour Assessment

The clinical starting point. We identify what's driving a behaviour – its triggers, its function, and what's maintaining it – to build a plan that addresses the cause, not just the symptoms.

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A Target Behaviour Services practitioner discusses a behaviour support plan with a mother and her teenage daughter in a sunlit living room.

Comprehensive Behaviour Support Plan

A detailed, NDIS-compliant plan built on the assessment, covering prevention strategies, skill-building, safe responses, and, where needed, carefully governed restrictive practice authorisation with a clear reduction plan.

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A Target Behaviour Services practitioner reviews progress reports on a tablet with a young participant at a wooden table.

Provider Progress Reports

Clear, clinically sound reports that track progress against goals and support NDIS plan reassessments, including funding recommendations across every NDIS support category, not just behaviour support.

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Four Target Behaviour Services team members review a letter of recommendation together at a meeting table.

Letter of Recommendation / S48s

A formal clinical report that makes the case to the NDIS for the funding a participant genuinely needs across every support category, ahead of a plan reassessment.

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NDIS Funding & Plan Support

Help making sense of how PBS is funded, and, where there's a clinical case, recommendations to strengthen funding across the whole NDIS plan, not only behaviour support.

NDIS Funding & Plan Support

How it works

A step-by-step look at the TBS PBS journey, from first referral through assessment, planning, and ongoing support.

See how it works

Why choose us for your PBS

We’re the only specialist PBS provider in Perth, and that depth shows up in every part of the service.

Award-winning, evidence-based care

Three consecutive APAC Insider awards, and an approach grounded in current behaviour science, so the support you receive is genuinely best-practice, not guesswork.

Zero NDIS audit non-conformities

A clean record across every NDIS audit category we’ve undergone, including the complex, high-risk areas – so you can trust the person you support is in safe, accountable hands.

A team that stays

While much of the sector burns through clinicians within a year, ours stay for years. This means no re-explaining the person’s story to someone new every few months. You build a real relationship with someone who knows them.

Clinician matching, not first-available

We match each person with a practitioner suited to their needs, background, and the complexity of their situation, not simply whoever’s free, because the right fit makes all the different to how support works.

No waitlist, & 24-hour response

Most providers run months-long waitlists. We respond within 24 hours and begin without delay, because when someone needs support, waiting isn’t good enough.

NDIS plan-building expertise

Our reports recommend funding across a participant’s whole NDIS plan, not just behaviour support, so the people we support get access to everything they’re genuinely entitled to, not just what’s easy to claim.

A Target Behaviour Services practitioner smiles warmly while speaking with an older female participant during a mental health support session at her desk.

Our Positive Behaviour Support process

Every person’s support is different, but the shape of the journey is consistent. Here’s what working with us actually feels like, from the first conversation onward.

  1. Getting to know the person

    We start with who they are, what matters to them, and what the people around them are dealing with day to day, then match them with the practitioner best suited to their situation, not whoever’s free.

  2. Understanding the behaviour

    Before we suggest a single strategy, we take time to work out why a behaviour is happening and what keeps it going. Everything that follows is built on getting this right.

  3. Support that starts early

    Where a situation is urgent, no one waits for the full picture to be complete. Practical strategies go in place early and deepen as our understanding grows.

  4. A plan built around the individual

    We shape the plan to the individual and coach the family, carers, and support workers who put it into practice – because a plan only works if the people using it are confident with it.

  5. A long-term partnership

    We stay involved, reviewing and adjusting as things change. Positive behaviour support takes time, and the same practitioner stays with the person throughout. This continuity makes lasting change possible.

A Target Behaviour Services practitioner reviews progress reports on a tablet with a young participant at a wooden table.

NDIS funding for Positive Behaviour Support

Funding can be one of the most stressful and confusing parts of the NDIS, and worrying about whether it’s covered shouldn’t get in the way of getting support.

Here’s how it works for behaviour support, in plain terms.

  • You’ll need an active NDIS plan. Our services are for participants with an active plan in place.
  • PBS is funded under Capacity Building, Improved Relationships, the dedicated NDIS funding category for specialist behaviour support.
  • Other categories can apply too; for example, Improved Daily Living for psychology services, and Support Coordination where that collaboration is funded.
  • If your plan doesn’t include enough behaviour support funding, our reports recommend funding across all relevant NDIS support categories, which can make a real difference at your next plan reassessment.
NDIS Funding & Plan Support
Map of Australia showing Target Behaviour Services coverage areas, with concentrated service points across Western Australia and dots indicating presence in other coastal regions.

PBS Across Perth and Regional WA

We support participants right across Western Australia, as well as the wider country.

  • Perth metro: in-home and in-community PBS across all corridors: northern (Joondalup, Wanneroo, Midland), southern (Mandurah, Rockingham, Fremantle), eastern, and central.
  • Regional WA: telehealth-delivered PBS for the Kimberley, South West, Great Southern, and Goldfields.
  • One of the few NDIS PBS providers genuinely serving regional WA for quality support, wherever you are.
  • Beyond WA: while Western Australia is our home, our telehealth service means we can support participants in other parts of Australia too. Get in touch and we’ll let you know how we can help.
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PBS frequently asked questions

The questions we hear most often from people considering positive behaviour support.

Who can refer to Target Behaviour Services for PBS?

Anyone involved in the person’s support can get in touch – families and carers, Support Coordinators, GPs, and allied health professionals. The only requirement is an active NDIS plan. Whether you’re making a formal referral or just starting with a question, we’ll guide you through what happens next.

How long does PBS take to show results?

Positive behaviour support is a long-term process, not a quick fix. Some changes can come sooner, but meaningful, lasting change usually develops over months as strategies are applied consistently and reviewed. We’ll be upfront about what to realistically expect for your situation from the very start.

Does my NDIS plan cover PBS?

Positive behaviour support is usually funded under the Capacity Building, Improved Relationships category. If you’re not sure whether your plan includes it, get in touch. We’ll help you understand what’s there and what your options are.

Can you support complex or high-risk situations?

Yes. We work across the full spectrum of complexity, including high-risk and complex presentations that many providers won’t take on across homes, schools, the community, and other settings. Whatever the situation, our focus is the same: understanding the person and supporting them to live well.